Computer Problems?
We Come to You.
Patient, plain-English tech help for seniors and home users across the Phoenix Valley. From computers and printers to Wi-Fi, phones, and tablets, Ray helps you solve the problem and understand what to do next.
In-home visits · Remote help · One-on-one lessons
Watch our introduction below
What Can We Help You With?
Choose what sounds like your situation. Not sure? Call Ray and talk it through.
Fix My Computer
Slow, freezing, or showing strange pop-ups? Get help finding and fixing the problem.
Ask Ray for helpConnect My Printer or Wi-Fi
Get your everyday devices connected and working together.
Ask Ray for helpHelp With My Phone or Tablet
Setup, settings, email, video calls, and everyday questions.
Ask Ray for helpAsk Every Question.
Take Your Time.
You deserve help that feels comfortable. Ray explains each step clearly, welcomes your questions, and helps you feel more confident using your technology.
Booking for a parent or loved one? Tell Ray what they need help with. Home users of all ages are welcome.
Talk With RayHelp that meets you where you are.
- Plain English, without the confusing tech talk.
- Help at your home, without packing up your computer.
- Time to ask questions and practice.
- A clear explanation of the work and cost.
Know Your Options.
Know Your Price.
Choose a home visit, a remote fix, ongoing support, or a lesson. Ray can help you find the right fit.
In-Home Visit
per hour
Ray comes to your home to help with everyday technology.
- Computer, printer, Wi-Fi, phone & tablet help
- No diagnostic fee
- Schedule first; pay after service
One-Time Remote Fix
one-time payment
Help with a computer problem that can be handled remotely.
- Confirm the issue with Ray before paying
- One covered remote computer fix
- Arrange a session after checkout
Monthly Support
per month
Ongoing remote help from a familiar person you can call.
- First remote fix included; ask Ray computer questions
- One remote tune-up each month
- 40% off lessons; in-home help $25/hour
- $15 monthly until cancelled; cancel anytime
Tech Lessons
per session
One-on-one help learning what matters to you.
- 60 minutes: $60
- 90 minutes: $85
- 120 minutes: $110
No Fix, No Fee: If Ray cannot resolve the covered repair issue, there is no repair fee for that issue. Contact Ray about a refund for an unresolved prepaid remote fix. Parts, hardware, data recovery, and work outside the agreed scope are separate. Monthly membership includes the first remote fix, computer questions and one remote tune-up each month. Discounted home visits and lessons are billed separately. Read service details.
Getting Help Is Easy.
Tell Ray What’s Happening
Call or send a message. You don’t need to know the technical name for the problem.
Choose a Time
Book a home visit or arrange remote help. Ray confirms the service and explains the price.
Get Help & Clear Answers
Ray works through the problem with you and explains what to do next.
See How We Can Help.
See what patient, plain-English tech support looks like. Watch when you’re ready, right here on this page.
Press the play button below to watch. You’ll stay on this page.
Video not loading? Watch on YouTube (opens a new tab).
Help With the Technology You Use Every Day.
- Windows PCs and Apple computers
- Phones, tablets, email, and video calls
- Printers, Wi-Fi, and connected devices
- Computer troubleshooting and remote support
- Patient, one-on-one technology lessons
Meet Ray
Ray has worked for Apple, Microsoft, and PayPal. Today, he brings that experience to helping seniors and home users across the Greater Phoenix Valley.
From computer problems to everyday device questions, Ray explains things clearly and works through the next step with you—at home or remotely.
A Little Guidance Goes a Long Way.
Simple starting points for common computer problems and safer browsing.
A Few Questions You May Have.
Do I need to understand computers before I call?
No. Tell Ray what you see or what you are trying to do. He can help you work out the next step.
Do you only help seniors?
Older adults are our specialty. We also help everyday home users of all ages and families arranging support for a loved one.
Where do you make home visits?
Phoenix, Scottsdale, Mesa, Tempe, Glendale, Peoria, Chandler, Gilbert, Sun City, Surprise, Avondale, Goodyear, Cave Creek, Anthem, and nearby Valley communities. Call to confirm availability for your address.
How does remote help work?
Start at our Call Ray support page. New customers choose a $69 one-time fix or $15 monthly membership. Current members can request included support without a new checkout. After payment is confirmed, Ray is notified and calls you. He helps you open the remote helper and asks for permission before connecting. Only share connection details with Ray while speaking with him.
Do I need to pay before booking a home visit?
No. Home visits are $50 per hour, scheduled first and paid after service. One-time remote help is $69, or you can join for $15 per month with your first remote fix included. Remote help and membership use secure PayPal checkout.
What does the monthly membership include?
Your first remote fix, help with computer questions, and one remote computer tune-up each month. Members get 40% off one-on-one lessons—a $60 lesson becomes $36—and in-home help at $25 per hour instead of $50. Membership costs $15 today and $15 each month until cancelled. Cancel anytime to stop future renewals. Lessons and home visits are billed separately; hardware, parts, and data recovery are extra. Support is available any day, with sessions arranged around availability.
Can you help in Spanish?
Yes. Hablamos español. Llame a Ray al (602) 733-4135 para recibir ayuda con computadoras, impresoras, Wi-Fi, teléfonos y tabletas.
Let’s Find a Time That Works.
Schedule your home visit online, or call Ray to arrange a visit or lesson. The calendar reserves an initial appointment slot. For remote computer help, use the Call Ray support page; after payment or member verification, Ray receives your request and calls you. You do not need to book a separate calendar appointment to send a remote support request.
Calendar not loading? Open the booking calendar directly.
What Our Customers Are Saying.
Patient explanations. Practical help. Here’s what customers have shared.
"I was so frustrated with my slow computer. He came over, fixed everything in under an hour and explained it all clearly. I finally feel confident using my computer again!"
Sun City, AZ
"Had viruses slowing everything down. Techwiselders came out, cleaned it all up and even fixed my printer! So patient and kind — worth every penny."
Scottsdale, AZ
"The monthly membership is the best $25 I spend. Knowing I can call anytime gives me such peace of mind. My grandkids can't believe how well my computer runs now!"
This review refers to our earlier $25/month membership. New memberships are $15 today, then $15/month until cancelled.
Peoria, AZ
Share Your Experience.
Have we helped you? Your honest feedback helps neighbors find local tech support and helps us improve.
Both links open a new tab, so you can return to this website. You may need to sign in to Google or Nextdoor.
Tell Us What’s Giving You Trouble.
You don’t have to figure it out alone. Call Ray or send a message with a few details.
(602) 733-4135
support@techwiselders.com
Tech support available 24 hours a day, 7 days a week
Serving the Greater Phoenix Valley. Same-day appointments depend on availability.
For urgent help, please call.